Dear Customer, Please be aware of the following essential maintenance being carried out at our Maidenhead Facility – Pulsant 2 & 3 only. WHAT As part of Pulsants planned maintenance regime, we are required to undertake an annual darken building test will be carried out to ensure all infrastructure works correctly in the event of …
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Xen15 Raid controller Issues
Dear Customer,WHAT? The Raid controller on Hardware Node Xen15 has died and caused storage issues. Unfortunately, we are not able to confirm the status of HDDs and it is required to install the same controller in order to initialize HDD disks. We have ordered a new controller, however, the arrival to DC is 13 – …
Datacenter Migration on August 18th
Dear Customer,WHAT? Pulsant engineers will be moving GBServers equipment out of that data hall at our Maidenhead data centre. This work is to move our equipment out of that data hall as Pulsant has identified this data hall as an area that needs significant investment The move has been scheduled on 18th of August 2022 …
*COMPLETED* Planned UPS Maintenance at our Maidenhead Facility – Pulsant 1 Only
The Planned UPS Maintenance at our Maidenhead Facility – Pulsant 1 Only, has been completed successfully with no service interruption. Normal service was resumed at 13.00 BST on Tuesday 3rd November 2020 and has been monitored for the last 40 minutes – If you have any issues, please raise a help desk ticket in the …
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Planned UPS Maintenance at our Maidenhead Facility – Pulsant 1 Only
Please be aware of the following planned maintenance window for UPS Maintenance at our Maidenhead Facility – Pulsant 1 Only. WHATIn keeping with the manufacturer’s recommendations and the Pulsant planned and preventative maintenance regime, we will be carrying out scheduled UPS maintenance at our Maidenhead Facility – Pulsant 1 Only SERVICE IMPACTNONE – There will …
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Outage on 10/10/2020 at 16:54 (resolved at 19:11)
type: power/network reason: The main switch went offline due to the failure of PDU. The Issue has been fully resolved at 19:11 by installing a new PDU and a full check of the main switch.
Planned maintenance: MySQL upgrade
Planned MySQL upgrade on cheddar.dnsgb.net. This includes version upgrade as well as security patches. Start time: 06/10/2020 20:00 BST End time: 06/10/2020 21:00 BST
Planned network maintenance – Maidnehead DC 8th July 22:00 BST to 9th July 00:00 BST
WHAT? Pulsant engineers will be installing additional capacity into core routers at our Maidenhead datacentre. No outage to your services is expected. WHY?This is required to expand network capacity at Maidenhead. WHEN?The maintenance will take place during the following window:Start: 08/07/2020 22:00 BSTEnd: 09/07/2020 00:00 BST
2020-1884 – *REMINDER* Planned UPS Maintenance at our Maidenhead Facility – Pulsant 1 Only
Dear Customer, Further to the broadcast sent on Monday 27th April 2020. This is a reminder that the Planned UPS Maintenance at our Maidenhead Facility – Pulsant 1 Only is still scheduled to be undertaken. Please see a copy of the original broadcast noted below. Regards,Pulsant Support Team0845 1199 999 Dear Customer, Please be aware …
2020-1937 Planned network maintenance – Maidenhead DC 18th Mar 22:00 to 18th Mar 23:59
Pulsant engineers will be performing a core network maintenance at our Maidenhead data centre to replace a line card within one of our core routers. Customers with non-resilient MetroEthernet/DC Connect/BGP services terminating on this device will experience an outage of up to 15 minutes during this maintenance. Customers with BGP peering at this site will …