Dear Customer,
WHAT?
The Raid controller on Hardware Node Xen15 has died and caused storage issues. Unfortunately, we are not able to confirm the status of HDDs and it is required to install the same controller in order to initialize HDD disks.
We have ordered a new controller, however, the arrival to DC is 13 – 14 Of October. Once it is installed and re-configured our engineer will do their best to recover the storage and data. We are really sorry for the inconvenience.