Dear Customer,
WHAT?
Pulsant engineers will be performing core network maintenance at our Maidenhead data centre. This work is to upgrade the second of two core devices with new hardware. Customers with non-resilient MetroEthernet/DC Connect services terminating on this device will experience an outage of up to one hour during this maintenance. Customers with BGP peering at this site will also lose service to this device during the maintenance. Pulsant IP transit will be at risk during the maintenance however no outage is expected.
WHY?
This maintenance is essential to replace ageing hardware which is nearing end of life.
WHEN?
The maintenance will take place during the following window:
Start: Wednesday, November 21st at 21:00h GMT
End: Thursday, November 22nd at 02:00h GMT